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Terms and Conditions

Rental conditions Waterhill's Bed & Wellness

General rental conditions

Version 15-1-2020 Waterhill's Bed & Wellness Dinteloord

Application

These General Rental Conditions apply to reservations and agreements with regard to the holiday home with spa 'Waterhill's Bed & Wellness' in Dinteloord.

In these General Rental Conditions, the term 'tenant' is understood to mean: the person who enters into an agreement with the landlord regarding the rental of the holiday home.

Agreements deviating from these General Terms and Conditions are only valid if agreed in writing.

Reservation

We only accept reservations from persons who are 18 years or older. Reservations by persons younger than that age are therefore not valid.

We request that you check this document for accuracy and immediately notify the lessor of any inaccuracies. If you have not received a confirmation of receipt from the lessor within 10 days after making the reservation, we request that you contact the lessor immediately, failing which no claim can be made on the reservation.

An agreement is concluded between the tenant and the landlord when we have confirmed the reservation to you. The agreement concerns the rental of the holiday home for recreational use, which by its nature is short-term.

Payment

We request that you transfer 50% of the rent to the landlord when booking. The other 50% must be paid to the landlord 1 month before the arrival date. If your reservation is within 1 month before the arrival date, you must transfer 100% of the invoice amount to the landlord at once upon receipt of the invoice.

The deposit and/or payment can be transferred to the bank account number of Waterhill's Bed & Wellness in Dinteloord, stating your reservation number.

By paying an installment of or the entire rental sum, you confirm that you have read and agree to the general rental conditions. The rental ends automatically after the agreed period has expired.

In the event of late payment of the amounts invoiced to you, you will be in default immediately after the payment term has expired. In that case we reserve the right to cancel your reservation and dissolve the agreement.

Deposit

The deposit is € 350.00. The deposit serves to guarantee damage and/or costs - in the broadest sense of the word - that we may suffer in the event of non-compliance with the obligations of the tenant as a good tenant and those who accompany the tenant.

The deposit must be paid together with the first down payment of the rent. In the event that the deposit is not paid, we are entitled to deny the tenant access to the holiday home. If you fail to pay the deposit, we are also entitled to dissolve the agreement with immediate effect.

The deposit or any remainder thereof will be refunded from the landlord to the tenant after settlement of claims (damage to inventory/holiday home and/or other costs) within 14 days after departure. Any (further) claims for compensation will not be nullified by this refund.

Reception key

Upon arrival and after payment of the full invoice amount, the tenant will receive two keys that give access to the rooms. This key must not be transferred. The renter is never entitled to keep or duplicate the key for any reason whatsoever. Should the tenant do so anyway, the tenant will owe a fine of € 500, without prejudice to the actual costs. The key of the holiday home is made available to the tenant by the landlord on loan. The key remains the property of the lessor. In case of loss, theft or any other way of losing the key, the renter owes an amount of € 100.

All costs that arise because you do not deliver the house on time will be recovered from you. Goods found after your departure will be kept for you for a reasonable period of time, but we will not take any responsibility for this. Sending can be done at your expense.

If the tenant and/or other users have locked themselves out of the Waterhill's bed & wellness holiday home, € 25.00 will be charged. This is deducted from the refund of the deposit. The house will only be opened when the person who has reserved the house can identify himself.

Liability / Complaints / Damage

During the relevant rental period in the rented holiday home, the tenant and other users are fully liable for all damage caused to the house, the inventory and all items belonging to the rented object, unless the tenant and other users can demonstrate that the damage to cannot be attributed to them. We therefore recommend that you inspect the holiday home and its inventory for defects and shortcomings upon arrival. If you notice damage or defects, report this immediately to the landlord.

We accept no liability for theft, loss or damage of or to goods or persons, of any nature whatsoever, during or as a result of the stay in the holiday home. We accept no liability for construction activities on the access roads and main roads, etc. in the vicinity of the rented holiday home. We accept no liability in the event of the failure or inactivation of technical equipment, utilities, or the non-functioning or partial non-functioning of the internet. If you are unable to use the wellness area due to calamities, we will offer appropriate compensation. There is no discussion about this.

The costs of normal maintenance and repair of defects are for the account of the lessor. If defects occur, the tenant must immediately inform the landlord of this and follow our instructions as much as possible. Any costs incurred by the tenant in this connection will be reimbursed to the tenant by the lessor on submission of itemized invoices.

The house has a (wireless) internet connection that the tenant can use, the following applies: in the Netherlands it is strictly forbidden to download/upload or stream illegally from the internet! There are high fines for this and it is strictly monitored. The tenant is responsible and liable for his own internet use and if fines are imposed, these will be passed on to the tenant. The personal data of the renter/offender will be made known at the request of authorities/copyright holder(s). All costs incurred by the landlord in connection with such a breach will be recovered from the tenant.

Departure and final cleaning

Dinteloord has a strict waste separation regulation. The tenant must ensure waste separation as indicated on the waste containers in the kitchen.

We kindly ask you to leave the house and wellness in the following way:

Leaving the house spotless

Everything washed clean, or placed in the dishwasher.

Leave the fridge clean and empty

Do not leave food in the cupboards

Garden furniture and cushions under the roof.

Report any breakage and/or damage to the lessor.

Privacy

Processing of personal data of the tenant

The personal data stated on the contract are processed by the lessor as controller within the meaning of the AVG in a personal registration. Based on this processing, the lessor can execute the agreement.

Applicable law

Only Dutch law applies to all these terms and conditions and to provisions from the rental agreement/house rules, as well as any disputes arising from this.